info@kelme.com.np
+977-9841828780

Return Policy

Any problems with your order/purchase ? 

At Kelme Nepal online and our official outlets, we offer different options to resolve it : 

Customers are entitled to a maximum period of 7 working days from delivery of their order/purchase to exchange any products due to wrong size, faults, manufacturing defects. All exchanges and returns will be dealt with via our Official social sites : Facebook/ Instagram or phone call : +977-9841828780 

Kelme Nepal shall under no circumstances accept any exchanges of products used or damaged by customers. After receiving the product to be exchanged, Kelme Nepal shall refund the customer for the item's cost less any shipping costs. 

Products should be in original packaging to apply for return in Kelme Nepal online & in our official outlets.